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Author Archives: EUROCOMMERCE

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

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Kategoria : all, last published Komentarze : 0 Autor : EUROCOMMERCE Data : 01 Feb 2023

2022 iwas the year of transformation in EUROCOMMERCE. At that time, we launched new delivery channels, changed the way our warehouse works, and launched dedicated sections for products with specificities that differ from the standard nature of e-commerce.

Thanks to these changes, we can take on challenges solving problems of online stores in a way that is even more tailored to the customer's needs. Like all changes, these also initially aroused uncertainty, but the results closing the year leave no illusions - it was worth it.

What results are you talking about?

Our operation is verified by the amount of customer orders we deliver. Comparing year-on-year, in 2022 we noticed:

  • 2022 Q4 to 2021 Q4 - increase by 77% in the number of items sent,
  • 2022 Q4 to 2022 Q3 - increase by 32% in the number of items sent.

What does this mean? In the last quarter, a key one in the e-commerce industry, we significantly increased the level of orders shipped, compared to the same period of the previous year. We keep up with the development of e-commerce and are a reliable partner for stores that want to develop.

The jump in the fourth quarter compared to the third quarter is a natural effect of the peak of orders during the holiday season. It is always the hottest time in the entire industry, when the quality of service is verified, e.g. in logistic centers. Have we passed this test? As an answer, let us use the message that our Customer Service has received in recent days. Thank you for permission to publish!

„… I have to admit that we are very impressed with the level of service provided by EUROCOMMERCE this season.

We cooperate with many warehouses in Europe and your company coped best with all during such a hot period of the year.

Great appreciation for the customer service department - Ms. Marta and Ania, who showed amazing skills in B2B cooperation. All issues were dealt with immediately, cooperation ran without any problems. One of the highest levels of service I have encountered in my 10 years of experience in the e-commerce industry.”

CEO Polain Group S. L.

2022 iwas the year of transformation in EUROCOMMERCE. At that time, we launched new delivery channels, changed the way our warehouse works, and launched

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all, last published Komentarze : 0 Autor : EUROCOMMERCE Data : 02 Nov 2022

Fulfillment in Poland has been functioning for a long time. Many years of experience in logistics service for customers allows us to notice and identify benefits that are not obvious to the customer, but can significantly improve the functioning of the organization, but also its owner.

Fulfillment - what it exactly means in logistics ?

Simply put: outsourcing of all resources necessary to complete shipments. How it's working? You run a shop from wherever you want. From the office, from a trip or a house in the mountains - the Internet would be important, because without this resurce it is a bit difficult to run any business today. The rest depends of your organization skills. You care about the selection of products, marketing and contact with the client but logistics doesn't bother you.

The following resources are required to fulfill orders:

  •  warehouse - storage of products in stock,
  • contracts with carriers
  • fixed rates for shipments,
  • packaging materials
  • to secure the shipped orders,
  • employees who will pack and secure orders before sending them,
  •  a warehouse system that will ensure a smooth flow of information

The "warehouse" is of course not just a building. All the equipment, storage racks, trolleys, packing tables, dispensers, tapes, electricity, monitoring, heating ... yes, you're right. A smaller store does not have to invest in all these elements at once. It is worth remembering, however, that using outsourcing, you do not have to invest in them at all.

How is the process going?

The first point is the delivery of goods to the warehouse, always preceded by a notification. Goods that reach us are put into stock and stored in appropriate conditions, if necessary in closed zones to which only selected people have access. Once the order is received, it is located, picked, packed and shipped to the customer.

Your store integrates with the warehouse system and it automatically imports orders for processing. Correct integration guarantees maintenance-free cooperation.

 

Fulfillment for small e-commerce - why flexibility matters?

Small and medium-sized stores benefit by operating in the fulfillment model on several levels. An underestimated but very important benefit is flexibility.

Why is it so important? Imagine a warehouse you rent. In low season it's half empty so you pay for space you don't use. Since it is the low season, the revenues are lower and the costs related to the warehouse are fixed. In addition, there are utilities, because you have to light and heat the entire warehouse ... And today, energy costs are a problem for all entrepreneurs.

Acting in the fulfillment model, the actual occupied space and sent orders are included to your invoice. What does logistics flexibility achieved through fulfillment mean for your company?

  • Storage space does not limit you when you consider implementing a new project or introducing a new brand to the offer. You do not have to analyze whether the new goods will fit in the warehouse.
  • The new type of assortment will not require you to change procedures or train employees - we store various goods in the logistics center. We will advise you on the best way to plan procedures.
  • Fixed costs do not hurt when you have less stock and turnover - you pay for what you actually get.
  • You are not limited by employment issues - you do not have to maintain a large team of packers that are fully occupied during the hot season, but when sales fall, there is nothing to do. You also don't need to quickly recruit and train new employees when sales start to skyrocket.
  • You can go on vacation, for training or take care of scaling sales - and it's not so obvious when you run e-commerce with a small team and do the logistics on your own. In such a situation, you are often directly involved in the preparation of shipments and do not want to leave the team without support. If logistics is dealt with by a specialized logistics center, you do not have such a dilemma and you can invest your time in other fields.

Is fulfillment a good solution for all types of online stores?

E-commerce fulfillment has many supporters, but it is not a solution for everyone. Entrepreneurs who have a strong need to control their processes should not decide to outsource logistics.

Fulfillment is carried out in accordance with a process optimally adapted to the work of the logistics center. As part of this process, modifications and unusual operations are possible, but the core remains the same. Otherwise, the changes would disrupt the delivery of other customers' shipments.

For this reason, entrepreneurs who want to use remote service must accept a partial loss of control and the inability to "manually control" processes. Otherwise, cooperation will fail.

 

fulfillment w EUROCOMMERCE

Fulfillment in Poland has been functioning for a long time. Many years of experience in logistics service for customers allows us to notice and

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : News Komentarze : 0 Autor : EUROCOMMERCE Data : 08 Sep 2022

After the testing phase, EUROCOMMERCE launches a new 1-day delivery direction from the warehouse in Zielona Góra. From now on, our customers' shipments can be delivered in 1 day to the Polish and German markets, but also to the Czech Republic and Slovakia.

Other southern destinations also received faster delivery times. Are you looking for logistics solutions with delivery to the Czech Republic, Slovakia or further, to Hungary and Romania? Contact Jarosław Kula (tel. +48 885-500-365) or write to: kontakt(at)eurocommerce.pl

After the testing phase, EUROCOMMERCE launches a new 1-day delivery direction from the warehouse in Zielona Góra. From now on, our customers’ shipments can

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : News Komentarze : 0 Autor : EUROCOMMERCE Data : 25 Aug 2022

Holidays, holidays… and after the holidays. With new energy, we are entering the key period for e-commerce , immediately concrete and to the point, i.e. participation in a unique event: Wrocław E-commerce on the water!

This is a unique meeting of representatives of the e-commerce world, organized by Kamila Gębik, author of the book "Beautiful E-commerce - How to sell fashion and beauty on the Internet?"

 

Where and when?

  • Start at 18:00 on the Dunikowski coast near Bistro Cafe.
  • 3-hour cruise on the Oder river (18:30-21:30),
  • After 21:30, for those interested, the meeting will continue in the ODRA-CENTRUM,
  • Buffet dinner and snacks
  • Alcoholic and non-alcoholic drinks.

During the meeting, Jarosław Kula will talk about tomorrow's logistics so that you can check if your e-commerce is really ready... and this is just one of 4 very interesting presentations!

How to apply?

Applications are accepted by the organizer personally:
linkedin: https://lnkd.in/dXwB_756
e-mail:kamila.gebik@kammedia.pl

Places are limited, so don't wait to sign up for this unique meeting😉

Holidays, holidays… and after the holidays. With new energy, we are entering the key period for e-commerce , immediately concrete and to the point,

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all, last published Komentarze : 0 Autor : EUROCOMMERCE Data : 14 Jul 2022

We hear a lot about the possibility of running an online store from behind a desk, more optimistic sources mention running it from the couch. What is the impact of outsourcing e-commerce logistics on this?

In fact, in the current business reality, where almost every area of ​​activity can be outsourced, it is becoming easier to operate in a limited team and, despite the lack of human resources in your own organization, successfully run a business. For years, services such as accounting and HR services have been provided outside the organization. In recent years, there have also been offers such as handling legal and tax issues related to international sales, a remote marketing department, and in the world of e-commerce orders fulfillment, i.e. outsourcing of logistics operations. These are significant facilitations. But is it really clear to you what this concept means? Do you know what the measurable benefits of fulfillment are?

If the answer to the last two questions was negative, we invite you to read on.

outsourcing logistyki e-commerce - pakowanie przesyłki

Fulfillment what is this service and how does it affect e-commerce logistics outsourcing?

You can find different definitions on the logistics pages. All emphasis is placed on the warehousing process and order fulfillment. How exactly does it work? We do not know how it works in any other company of this type, therefore we base our answers on our knowledge, experience and implemented processes.

The goods are delivered to the logistics center that supports online stores and here they are put on stock. The customer has access to it via the customer's account (access after logging in) or after integration with his systems, he can see the current inventory levels in the software panel that he uses to manage the store. Hence, orders arrive, which the warehouse employees complete, pack in protective packaging and send to the end recipient.

Can I introduce additional processes, in addition to the standard packaging of the order, when operating in the fulfillment model?

Employees implementing fulfillment complete orders coming from the store, pack them and ship them. They also carry out non-standard operations ordered by clients. These can be, for example, special additions, leaflets, gifts, information about promotions added to orders... Whatever creative the marketing of your store comes up with, we can organize it.

Can I order returns handling?

Of course, we also handle the returned goods when shipping. The handling of returns usually includes quality control of such goods, a report showing the actual state, including photo documentation and further handling of the goods, in accordance with the arrangements with our client.

What are the benefits of outsourcing e-commerce logistics?

Outsourcing of e-commerce logistics allows you to reduce costs and stress related to ongoing logistics services. How?

1. You don't need to hire employees. Let's face it, labor costs are getting higher, inflation pressure causes expectations of increases, and in the period of lower sales, they are not always busy... Working with a logistics center you do not have to hire several people to carry out logistics operations. All processes are carried out by the warehouse service team - a team that already has experience in this area and does not need to be trained, and you only pay for actually completed orders.

2️. You do not need to secure the place for the above-described operations. The costs of rent, electricity, heating and other utilities are gone, you do not pay for the space that is filled only during periods of increased sales. In the settlement with the logistics center, you only pay for the actually occupied space.

3. You use shipping prices that are negotiated based on a much larger volume  of parcels than your own store generates, so you can offer your customers different types of delivery to the final recipient.

Do you want to know more?
Do you have questions about e-commerce outsourcing?

Make an appointment with our expert:
Jarosław Kula | j.kula@eurocommerce.pl | tel. +48 885-500-365

We hear a lot about the possibility of running an online store from behind a desk, more optimistic sources mention running it from the

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all Komentarze : 0 Autor : EUROCOMMERCE Data : 27 Jun 2022

Webinar for the furniture industry "Export furniture under your own brand"

On Wednesday, 22.06, together with the Gonito agency, which is our partner, we organized a webinar cncerning to the furniture industry and the development of sales of this industry on the German market.

The process, metaphorically described as Heracles' 12 works, was broken down into prime factors, both in terms of sales on the Amazon platform and in terms of logistics in which we specialize.

Below is a link to the recording of the webinar for those of you who did not manage to participate in it directly.

Webinar: Export of furniture under your own brand - how to enter new markets, - YouTube, in polish language

 

Webinar for the furniture industry “Export furniture under your own brand” On Wednesday, 22.06, together with the Gonito agency, which is our partner, we

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all Komentarze : 0 Autor : EUROCOMMERCE Data : 04 Apr 2022

EUROCOMMERCE has been supporting online stores that want to scale their sales for years, also on foreign markets. This year, our goal is to build an offer in which customers will find not only order fulfillment in which we specialize, but also other services supporting the expansion of e-commerce, such as support in system integration, scaling sales on marketplaces in various countries , customer service by native speakers in the customer's country, support in SEM and UX, as well as no less important tax and customs issues.

We assume that everyone should do what they know best, which is why we have not decided to handle all these areas on our own. For our clients, we have prepared a new area on our website - EUROCOMMERCE Partner Zone. There you will find a list of proven companies that we recommend. Due to the cooperation between these organizations and EUROCOMMERCE, our clients can count on preferential offers and preferential terms of cooperation. Details of the offers are available from EUROCOMMERCE representatives.

EUROCOMMERCE has been supporting online stores that want to scale their sales for years, also on foreign markets. This year, our goal is to

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all Komentarze : 0 Autor : EUROCOMMERCE Data : 21 Mar 2022

We are starting the 3rd season of cooperation with Norbert Krakowiak, a talented rider who fights for the results in Speedway Ekstraliga. This year we are the Gold Sponsor. The mate was confirmed in early March. It was officially announced on March 20, 2021

What were the previous seasons like?

We started supporting the player in the 2020 season, when he was a player of the Falubaz Zielona Góra club. It was a very successful season that brought Norbert

  •  2 gold medals by team: Team World Junior Championships and Team European Junior Championships.
  • Together with his friends from Falubaz Zielona Góra, he won the Polish Youth Club Championship at home.
  • In the same season, at the track in Zielona Góra, he achieved his greatest individual success - the bronze medal at the Individual Polish Junior Championships.

The 2021 season is Norbert's transfer to the club from Grudziądz and the first season spent among seniors. Norbert, despite the problems, showed that the team can count on him, because it was also thanks to his effective driving that the GKM Grudziądz team managed to stay in the top division.

We hope that the next season will bring great sports results and extraordinary emotions for the fans.

We are starting the 3rd season of cooperation with Norbert Krakowiak, a talented rider who fights for the results in Speedway Ekstraliga. This year

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all Komentarze : 0 Autor : EUROCOMMERCE Data : 24 Feb 2022

EUROCOMMERCE is changing to more effectively respond to customer needs. One of the previously announced actions is the change of the system to the modern PSIwms e-comBox. The PSI solution is based on the knowledge gained during the implementation of the warehouse management system in the largest Polish companies: LPP, CCC and Empik.

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EUROCOMMERCE is changing to more effectively respond to customer needs. One of the previously announced actions is the change of the system to the

Czytaj dalej...

The role of automation in the future of fulfillment: trends and forecasts

Kategoria : all, last published Komentarze : 0 Autor : KMMF Data : 08 Mar 2024

Competition in the e-commerce market is greater than ever before, and customers expect fast and flawless service. The role of automation in the future

Czytaj dalej...
Kategoria : all Komentarze : 0 Autor : EUROCOMMERCE Data : 07 Feb 2022

EUROCOMMERCE has always supported its clients in the development and scaling of their business on foreign markets. We are convinced that each development requires the inflow of valuable knowledge, which is why we also support PROFITMEET - an event organized by e-commerce practitioners for the e-commerce industry. We are pleased to announce that we are a VIP partner of this year's 3rd edition of PROFITMEET "Increase profits through e-commerce"!

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EUROCOMMERCE has always supported its clients in the development and scaling of their business on foreign markets. We are convinced that each development requires

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